What is Home Assist?

Everyone needs a bit of care and support as they get older. That’s why Boots are collaborating with Tunstall Healthcare – a leading telecare provider, to offer the Home Assist service.

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Who is it for?

The Home Assist service helps reclaim some of the independence and confidence we lose as we get older. It provides reassurance by knowing that whatever happens, support is always available.

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How does it work?

It works in 3 simple steps...
Press, Talk and Help

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What is the Home Assist service? Powered by Tunstall.

Everyone needs a bit of care and support as they get older. That’s why Boots are collaborating with Tunstall Healthcare – a leading telecare provider, to offer the Home Assist service. The service provides round-the-clock support with a simple, easy-to-use pendant that raises an alarm when an accident or event happens that makes it hard to call for help.

Watch our video to find out more about Home Assist


Who is it for? Always available.

The Home Assist service helps reclaim some of the independence and confidence we might lose when we get older.

It provides reassurance by knowing that whatever happens support is always available particularly for people who: 

  • Live alone;
  • Are older;
  • Are caring for someone;
  • Are less mobile;
  • Are unwell;
  • Might be at risk of falling;
  • Have recently returned from the hospital;
  • Don’t have regular visitors;
  • Are worried about intruders or crime. 

It means there is no need to remember numbers or worry about someone not picking up the phone and responding. 


How does it work? 3 simple steps.

It works in 3 simple steps:

  1. Press the button on the pendant
  2. Talk to the operator through the speaker on the hub
  3. The operator will send help – even if there’s no response